Frequently Asked Questions
Everything you need to know about sustainable shopping.
How do you ensure your clothing is plastic-free?
We source only 100% natural fibers like organic cotton, hemp, and linen. Even our buttons, labels, and sewing threads are made from biodegradable materials to ensure no microplastics enter the ecosystem.
What is your shipping policy?
We offer carbon-neutral shipping worldwide. Orders are typically processed within 2 business days and delivered in plastic-free, compostable packaging.
Can I return an item if it doesn't fit?
Yes, we accept returns within 30 days of delivery. Items must be in their original, unwashed condition. We provide a pre-paid digital return label to minimize paper waste.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my plastic-free garments?
To extend the life of your clothes and save energy, we recommend washing in cold water and air drying. Since our fabrics are natural, they are breathable and highly durable.
Are your dyes safe for the environment?
Absolutely. We use GOTS-certified low-impact dyes or plant-based pigments that do not contain heavy metals or toxic chemicals, ensuring they are safe for your skin and the planet.